# Getting Started LiveCaller is a unified communications platform (Unified Communications).\ It brings all communication channels together into a single ecosystem and enables businesses to communicate with their customers efficiently and seamlessly, anytime and across any channel. Using the single-interface principle (Single Interface), you can offer customers a wide range of communication channels: * Online chat * Social messenger integrations (Facebook, WhatsApp, Instagram, Viber, Telegram, Email) * AI digital assistant * Menu-based chatbot * Business telephony system * Co-browsing * Knowledge base {% embed url="" %}