AI Assistant

Digital Assistant – built on large language models (LLM) of artificial intelligence. The AI assistant uses a RAG (Retrieval-Augmented Generation) system, which means it has dual intelligence, combining the creative capabilities of the LLM model with instant search functionality from a knowledge database.

Steps to set up:

  1. Create a Workspace Choose your AI provider (OpenAI, Anthropic, Google, etc.)

  2. Add Integration Select a text-generation model (e.g., GPT-4.1 for OpenAI)

  3. Create a Knowledge Base Upload a JSON file or manually add key-value pairs with your business data

  4. Create the Assistant

    • Select your integration and knowledge base

    • Choose communication channels (WhatsApp, Facebook Messenger, Instagram, Telegram)

    • Enable functionalities (chat, recommendations, calls)

  5. Add System Instructions Write instructions that define your assistant’s behavior and tone

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