AI Assistants

Creating an AI Assistant Create your assistant by selecting the following fields:

• Integration: Choose the integration you have created

• Knowledge Base: Select the knowledge base to use

• Channels: Choose where your assistant will be available:

  • WhatsApp

  • Facebook Messenger

  • Instagram

  • Telegram

  • Other messenger platforms

• Capabilities: Define what your assistant can do:

  • Chat (text conversations)

  • Recommendations (proactive assistance)

  • Calls (voice interactions)

Adding System Instructions Fill in system instructions to manage your assistant’s behavior. See examples:

You are a friendly AI assistant. Be concise, accurate, and friendly in your responses. Always prioritize user safety and provide factual information.