Devices

Types of Devices:

• Webphone: A phone that works in the browser. No installation is required.

• Softphone: A phone application for a computer or mobile device. Requires downloading an app. Please check compatibility with the relevant operating system (Windows, MacOS, Linux, iOS, Android) and use one of the listed devices:

  • Zoiper

  • Linphone

  • MicroSIP

• Hardphone: A physical IP phone device. A real device on your desk. In Georgia, popular and available physical phones include Grandstream, Yealink, or any other device compatible with the SIP protocol.

You can manage or add different types of devices. The system fully supports UDP and WSS protocols.

Note:

• Create a WSS type device if using a WebPhone.

• Create a UDP type device if using a Softphone or Hardphone.

Creating a Device:

• Name: Choose a device name. Example: Giorgi - 201

• Extension: Choose the corresponding internal number, which must be between 100 and 9999. Each internal number is unique and cannot be created twice.

• User: The user who will use the created device.

Advanced Settings:

• Transport: Choose UDP or WSS depending on the device type.

Device Status:

• Green color: The device is registered and ready to receive incoming calls and/or make outgoing calls.

• Red color: The device is created but not connected. This may be due to incorrectly configured SIP parameters.