> For the complete documentation index, see [llms.txt](https://docs.livecaller.io/livecaller/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.livecaller.io/livecaller/services/chatbot.md).

# Chatbot

The **chatbot** is currently available **only for Premium users**. If you have any questions, please contact us by **email**.

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* Go to the **chatbot page** and create a **new chatbot**.
* After creating the bot, you can **edit, delete, or enable/disable** it if needed.

<figure><img src="https://3442820265-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpnyVksmZW86N5iVDiUvg%2Fuploads%2FuqNEztI2myV2GVHG3S2s%2Fimage.png?alt=media&amp;token=d7d6f33f-abe3-4226-ab99-1ab42405044b" alt=""><figcaption></figcaption></figure>

**Chatbot Configuration Grid**\
The bot flow consists of **three interconnected node types**, which create a sequential and structured interaction path:

* **Event** – defines **when the chatbot should start**.
* **Condition** – evaluates **whether certain criteria are met**.
* **Action** – represents **a step or task that the chatbot performs**.

<div align="left"><figure><img src="https://3442820265-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpnyVksmZW86N5iVDiUvg%2Fuploads%2F5mmYan4GUkxPL7YxTxWe%2Fimage.png?alt=media&amp;token=03ed1c8a-93a0-420d-8f99-292bafbc0c24" alt=""><figcaption></figcaption></figure></div>