Co-Browsing

Listen to and guide online visitors.

What is co-browsing?

Co-browsing is a technology that allows two or more users to interact with the same website or application in real-time. It is especially useful for employees and for customer service or technical support. During a co-browsing session, one user (referred to as the "visitor") shares their screen or browser window with another user (referred to as the "operator"). The operator can see the visitor's screen and interact with it as if it were their own device, enabling them to provide assistance and guidance directly to the visitor.