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Tags Attach / Detach

PreviousRealtime dashboardNextCustomer profiles

Last updated 2 months ago

When a conversation window is open, you can manage tags by attaching or detaching them. The Tags tab displays a counter showing how many tags are currently attached to the conversation.

To add a tag, simply use the search bar to find the tag you need, then click on it. The system automatically saves your tag selections without requiring any additional steps.