Notifications
Get notified on your email when you receive a new conversation from the customer.
To enable this feature:
Go to "Personal Details"
Access the "Notifications" page
Check the "Email" option
Active Idle Conversation is a feature that allows users to receive browser notifications when they have been inactive in a chat for a set period. Users can customize the inactivity duration, selecting a reminder time between 1 to 10 minutes to ensure they stay engaged with ongoing conversations.
Desktop App - Coming Soon
Mobile App - Coming Soon
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