Livecaller Guides
  • Management Console
    • Getting Started
      • Web Call
      • Co-browsing
      • Omni-Channel Inbox
    • Realtime dashboard
      • Tags Attach / Detach
    • Customer profiles
    • Inbox
      • Tag Management
      • Send Email
    • Live conversation
    • Blocked
    • Callbacks
    • Conversation history
      • Export to Excel
      • Export chat to PDF
    • Conversation Reports
    • How to transfer a chat
    • Working hours
    • Widget managemant
      • Pre-chat survey
      • Multi-language translation
      • Message typing preview
    • Chat shortcuts
    • General analytics
    • Agent Report
      • Agents performance
      • Response times
      • Availability
      • Satisfaction
      • Agent Activity
    • Notifications
      • Autoplay Policy
    • Integrations
      • Facebook Messenger
        • Meta Data Managment
      • Viber
      • Telegram
      • Email
      • WhatsApp
      • Instagram
    • Permission management
    • Chatbot
      • Events
      • Conditions
      • Actions
    • Automatic rules
    • Roadmap
  • Widget API
    • Javascript API
    • CSS
  • FAQ
    • Web call does not work?
    • How to change or translate widget texts?
    • How to remove "powered by livecaller.io"?
    • Timezone issues
    • Mobile app - iOS, Android
    • Does Livecaller support startups?
    • What is the duration for which information history is retained?
    • How to install?
    • Other Questions
Powered by GitBook
On this page
  1. Management Console
  2. Agent Report

Satisfaction

PreviousAvailabilityNextAgent Activity

Last updated 2 years ago