# Services

**Online Chat**\
A simple and intuitive chat window that enables real-time communication with website visitors through text messages.

**Integrations**\
LiveCaller integrates Facebook Messenger, WhatsApp, Instagram, Viber, Telegram, and Email — all messages in one unified space, ensuring fast responses and centralized communication.

**AI Digital Assistant**\
An intelligent assistant that responds to customer inquiries 24/7 using artificial intelligence training and natural language processing (NLP).

**Chatbot**\
A menu-based chatbot that provides users with information through predefined options. Users make selections using buttons, numbers, or keywords, and the chatbot responds or performs actions based on those selections.

**Co-browsing**\
Allows an operator to collaborate with the customer in real time, share the screen, assist with filling out forms, completing orders, or navigating complex interfaces.

**Knowledge Base**\
An organized collection of information and/or a digital library that users can search independently. In the context of customer support, this may be a website or document containing frequently asked questions (FAQ), guides, or policies. Users search by keywords or topics. It is a static, efficient, and simple way for customers to find answers on their own through search.