Services

Online Chat A simple and intuitive chat window that enables real-time communication with website visitors through text messages.

Integrations LiveCaller integrates Facebook Messenger, WhatsApp, Instagram, Viber, Telegram, and Email — all messages in one unified space, ensuring fast responses and centralized communication.

AI Digital Assistant An intelligent assistant that responds to customer inquiries 24/7 using artificial intelligence training and natural language processing (NLP).

Chatbot A menu-based chatbot that provides users with information through predefined options. Users make selections using buttons, numbers, or keywords, and the chatbot responds or performs actions based on those selections.

Co-browsing Allows an operator to collaborate with the customer in real time, share the screen, assist with filling out forms, completing orders, or navigating complex interfaces.

Knowledge Base An organized collection of information and/or a digital library that users can search independently. In the context of customer support, this may be a website or document containing frequently asked questions (FAQ), guides, or policies. Users search by keywords or topics. It is a static, efficient, and simple way for customers to find answers on their own through search.