> For the complete documentation index, see [llms.txt](https://docs.livecaller.io/livecaller/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.livecaller.io/livecaller/services/chatbot/event.md).

# Event

**Event** defines the specific moment **when the chatbot starts operating** or becomes available for interaction.

<figure><img src="/files/s2Lrp10wZBfDiyHeKGON" alt=""><figcaption></figcaption></figure>

* **Conversation Started** – triggers when a new conversation or interaction begins between the user and the chatbot. This event initiates specific actions or processes during the chatbot’s session.
* **Conversation Closed** – triggers when the ongoing conversation between the user and the chatbot ends. It indicates that the interaction is no longer active, and the system stops related processes, such as message handling, session saving, or resource usage.