Event

Event defines the specific moment when the chatbot starts operating or becomes available for interaction.

• Conversation Started – triggers when a new conversation or interaction begins between the user and the chatbot. This event initiates specific actions or processes during the chatbot’s session.

• Conversation Closed – triggers when the ongoing conversation between the user and the chatbot ends. It indicates that the interaction is no longer active, and the system stops related processes, such as message handling, session saving, or resource usage.