# Event

**Event** defines the specific moment **when the chatbot starts operating** or becomes available for interaction.

<figure><img src="/files/s2Lrp10wZBfDiyHeKGON" alt=""><figcaption></figcaption></figure>

* **Conversation Started** – triggers when a new conversation or interaction begins between the user and the chatbot. This event initiates specific actions or processes during the chatbot’s session.
* **Conversation Closed** – triggers when the ongoing conversation between the user and the chatbot ends. It indicates that the interaction is no longer active, and the system stops related processes, such as message handling, session saving, or resource usage.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.livecaller.io/livecaller/services/chatbot/event.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.