> For the complete documentation index, see [llms.txt](https://docs.livecaller.io/livecaller/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.livecaller.io/livecaller/services/ai-assistant/training-data.md).

# Training Data

## Manual entry method

How does it work?

You can manually add training data by creating individual **key-value pairs** directly in the knowledge base interface.

**Process:**

1. **Navigate to the Knowledge Base:** Open your created knowledge base.
2. **Add Key-Value Pairs:** Click **“Add New Entry.”**
3. **Enter Information:**
   * **Key:** The topic or question (e.g., “iPhone 16 Pro price”)
   * **Value:** The answer or information (e.g., “$999 starting price”)
4. **Save Entry:** Confirm and save each pair.
5. **Repeat:** Continue adding entries one by one.

**Recommended for:**

* Small amounts of data
* Quick updates
* Simple question-answer pairs
* Initial setup with basic information

{% hint style="info" %}
**Translation to English:**

**Key:** "Return Policy"\
**Value:** "30-day return policy with receipt"

**Key:** "Shipping Cost"\
**Value:** "Free delivery on orders over $50"

**Key:** "Support Hours"\
**Value:** "24/7 chat support, phone support from 9:00 to 21:00"
{% endhint %}

## **JSON ატვირთვის მეთოდი**

How does it work?

Upload a structured **JSON file** that contains all your training data at once. The system will process the entire file and automatically import all key-value pairs.

**Process:**

1. **Prepare the JSON File:** Create a properly formatted JSON file.
2. **Navigate to the Knowledge Base:** Open your knowledge base.
3. **Upload Option:** Select **“Upload JSON.”**
4. **Select File:** Choose your JSON file from your computer.
5. **Import:** The system will automatically process all entries.

**Example of JSON Structure:**

```
{
  "Products": {
    "iphone_16_pro": {
      "Price": "$999",
      "Stock": "In Stock",
      "Warranty": "1 year"
    }
  },
  "Policy": {
    "Return Policy": "30 days",
    "Shipping Policy": "Free on orders over $50"
  },
  "Support": {
    "Working Hours": "24/7 chat, 9:00-21:00 phone",
    "Email": "support@company.com"
  }
}
```